Refund policy
Each Afterlight & Co. box is thoughtfully curated just for you. Because our boxes contain personally selected, pre-loved books and curated items, all sales are final and we do not accept returns or exchanges based on book selection or reading preference.
Damaged, Missing, or Incorrect Items
We want your Afterlight experience to arrive just as intended. If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us within 7 days of delivery at afterlightandco@gmail.com.
Please include your order number, a brief description of the issue, and photographs if the item arrived damaged. We will review the issue and, when appropriate, arrange a replacement, store credit, or refund.
Pre-Loved Books
The books included in Afterlight & Co. boxes are intentionally pre-loved. They may show gentle signs of previous ownership, such as minor cover wear, page aging, or other small imperfections. These characteristics are part of giving a story another chapter and are not considered damage.
We carefully inspect each book and will not intentionally include books with significant damage, missing pages, excessive writing, strong odors, mold, or other conditions that would interfere with the reading experience.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. Orders may be canceled before we begin curating and preparing your box. Once curation or order preparation has begun, the order can no longer be canceled.
If you have any questions about your order, please contact us at afterlightandco@gmail.com.